Start with the collection problem worth solving.
Tell us what you sell, how customers pay and where renewals get stuck. We’ll work through the next step with you.
Tell us about your collection workflow.
Share enough context for our team to prepare a useful first conversation.
Answers before you ask.
Quick, truthful answers to the questions that usually come up.
RoamerWave helps you manage recurring mobile-money collections: keep track of what is due, follow up on missed renewals and see where each payment stands. Licensed payment providers execute payments and control settlement.
No. RoamerWave is not the merchant of record, a wallet, a bank or a processor, and it does not hold customer funds. Licensed providers approve merchants, execute payments, hold funds and control settlement.
A customer agrees to your recurring service and sets up an available payment method. Each billing cycle has its own invoice. Collection and approval follow the payment route enabled for your business. In the journey shown here, the customer opens a payment link and approves in their wallet. RoamerWave never collects a wallet PIN.
Customers can pay with the wallets a merchant's licensed PSP has contractually enabled for that merchant. Availability is assessed per merchant, provider and capability. Tell us where you collect and we will confirm what is currently available rather than assume coverage.
You see that the result is still unknown. RoamerWave keeps the original attempt and checks the provider’s status where available before reporting an outcome. Your team can investigate without asking the customer to pay again while the result is unclear.
Payment confirmation tells you the provider reported a successful payment. Reconciliation tells you the payment records have been matched. Settlement tells you the provider has reported the funds settled. Each has its own evidence, so you can see what is complete and what still needs attention.
Your agreed rate is based on value successfully collected through RoamerWave-managed invoices. Terms are agreed before activation. Licensed payment providers process and settle the funds; RoamerWave does not hold your customers’ money.
Tell us what you sell, how customers pay and where renewals get stuck. We’ll discuss the available payment routes and agree how RoamerWave fits your business.